▸ MarTech/AdTech · Marketing Dive
Gap Inc taps Zeta, Google Cloud for AI-led marketing rebuild
Gap Inc. announced at Cannes Lions an AI-led overhaul of its shared marketing organization across Old Navy, Gap, Banana Republic, and Athleta, partnering with Google Cloud for the data foundation, Zeta Global's Athena intelligence layer for decisioning, and Publicis Sapient for transformation work. The effort starts with owned channels, using customer data and agentic capabilities to improve personalization, retention, and cross-brand coordination.
The bottom line: A major retailer rebuilding its marketing stack around a unified data layer plus an AI decisioning engine is the reference architecture your executives will start asking about.