▸ AI/LLM · Forrester
Forrester: 9 in 10 US agencies use genAI, creativity suffering
Forrester's State of AI Inside US Marketing Agencies 2026 report, released with the 4As at Cannes, finds nine in ten agencies use generative AI and half now use agentic AI in execution. The catch: 81 percent aim AI at staff productivity and cost cutting, and Forrester warns the industry is mistaking efficiency for effectiveness at the expense of creative quality.
The bottom line: If your agency partners are optimizing for AI-driven cost savings, ask them directly what share of your fees now funds automated work and how creative performance is being measured.